Effective Date: January 20, 2026
At PackSmart, we value communication with our readers and the travel community. Whether you have questions about our reviews, suggestions for products to test, feedback on your own experiences, or partnership inquiries, we’re here to listen and respond.
Email Communication
The best way to reach our team is through email. We strive to respond to all inquiries within 48-72 hours during business days.
Primary Contact Email: PackSmartblog@gmail.com
When contacting us, please include a clear subject line that describes your inquiry. This helps us route your message appropriately and respond more efficiently.
What You Can Contact Us About
Product Review Requests
Have you discovered an amazing travel product on Amazon that you think we should review? We’re always looking for new products to test and evaluate. Send us your suggestions, and we’ll add them to our review queue.
Reader Feedback & Experiences
Your real-world experiences with travel products are invaluable. If you’ve purchased a product based on our recommendation or have used something we’ve reviewed, we’d love to hear about your experience. Your feedback helps us maintain accuracy and provide better recommendations.
Questions About Products
If you need clarification about any product we’ve reviewed or have specific questions about travel essentials, don’t hesitate to reach out. While we can’t provide personalized shopping advice for every individual situation, we’re happy to offer guidance based on our testing and experience.
Technical Issues & Website Problems
Experiencing technical difficulties with our website? Found a broken link or error in our content? Please let us know so we can fix it promptly and improve your browsing experience.
Partnership & Collaboration Opportunities
We occasionally collaborate with brands and fellow content creators who share our values of quality and honesty. If you’re interested in exploring partnership opportunities, please provide details about your proposal in your initial email.
Media & Press Inquiries
Journalists, bloggers, and media professionals seeking expert opinions on travel products or looking to feature PackSmart can reach out through our contact email. Please include your publication name, deadline, and specific inquiry.
Response Time Expectations
We make every effort to respond to emails in a timely manner:
General Inquiries: 48-72 hours during business days Technical Issues: 24-48 hours for urgent website problems Partnership Inquiries: 3-5 business days for thorough review and consideration Reader Feedback: We read all feedback, though individual responses may vary based on volume
Please note that response times may be longer during peak travel seasons or holidays when Marie is actively traveling and testing products in the field.
What to Include in Your Email
To help us assist you more effectively, please include:
Clear Subject Line: Describe your inquiry concisely (e.g., “Product Review Request: Travel Pillow” or “Technical Issue: Broken Link”)
Relevant Details: Provide specific information about your question or concern
Product Information: If inquiring about specific products, include product names, Amazon links, or model numbers when applicable
Your Name: While not required, knowing how to address you personally helps us provide more personalized responses
Connect With Marie Bennett
PackSmart is personally managed by Marie Bennett, who reads and responds to emails directly. When you contact us, you’re reaching a real person who genuinely cares about helping travelers make informed decisions.
Marie’s passion for travel and commitment to quality drives every aspect of PackSmart. While she travels frequently to test products in real-world conditions, she remains dedicated to maintaining open communication with the PackSmart community.
Follow Our Journey
While our primary communication channel is email, we’re working on expanding our presence across various platforms. Stay tuned for updates about additional ways to connect with PackSmart and join our community of smart packers and savvy travelers.
Privacy & Communication
Your privacy is important to us. Any information you share when contacting us will be kept confidential and used solely for the purpose of responding to your inquiry. We will never share your contact information with third parties or add you to any mailing lists without your explicit consent.
For detailed information about how we handle your data, please review our Privacy Policy.
Business Location
PackSmart operates as a digital-first platform, allowing us the flexibility to test products in diverse environments and travel conditions worldwide. This mobility enables us to provide authentic, real-world testing across various travel scenarios.
We Value Your Input
Your thoughts, suggestions, and experiences help shape PackSmart into a better resource for the entire travel community. Every email we receive is an opportunity to learn, improve, and better serve travelers seeking reliable product information.
Thank you for choosing to connect with PackSmart. We look forward to hearing from you!
Contact Email: PackSmartblog@gmail.com